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The Expiring Queue contains many articles which have not been reviewed in nearly a year; they will soon Expire and need to be reviewed before this happens. After an article's annual expiration date has passed, it will enter the Expired Articles Queue to be updated. To Access the Expiring Queue: 1. Click Expiring Articles in the Work Queues box. NOTE: The number in...
Article Id: 16656

General Information Facilities (including buildings) may have one or more of the following identifiers: Facility Number, Map Number or Old Building Number, Acronym, Long Name & Short Name. Other identifiers such as state id, license id, etc. are normally not used. Facility Number A number maintained on LSU enterprise database for facilities to maintain a unique record....
Article Id: 11115

In some cases, survey reports may not provide the results directly on the website due to issues with the data. This article provides additional information on what happens in these cases and what can be done to access the data. To Troubleshoot Survey Reports Not Appearing: This issue may happen for a few different reasons, so the right option to resolve it can be one of few...
Article Id: 20541

Sharing A Recording's URL: 1. Log in to the LSU Panopto Web Portal via Moodle or directly from the LSU Panopto Web Portal login page . 2. Locate the recording session whose URL you wish to share. 3. Select Settings underneath the session. 4. Select the Outputs Tab on the left side of the window. 5. Select Type via drop down menu.
Article Id: 17480

Linux IAAS SLA Introduction This document is to establish the Service Level Agreement for LSU’s Linux-based IAAS (Infrastructure as a Service). Service Availability ITS does not currently guarantee a service availability target but strives to maintain 99.9% availability, excluding pre-established monthly maintenance windows and down time caused by...
Article Id: 17667

Notes: To avoid potential account problems, please access your OneDrive for Business account via a web browser prior to using a OneDrive Desktop Sync application (or an application that syncs with OneDrive for Business). The OneDrive Desktop Sync application is automatically downloaded in Windows 8 and 10 devices. The OneDrive Desktop Sync application is included in...
Article Id: 17747

Windows OneDrive for Business provides an easy way to send links to documents, files, and photos you want to share with friends. How to Follow Documents: 1. Log in to Windows OneDrive For Business using your full LSUMail account (i.e. mtigers1@lsu.edu) . 2. Select the Documents tab on the left-hand side of the screen. 3. Right-click the ellipsis (...) ...
Article Id: 17766

PointSolutions is a response system used for polling students. Using PointSolutions in Moodle enhances security for student responses because they must be logged in to use the system. Students must also have an active license in order to receive credit for their responses in the PointSolutions system. Students must access the registration system through the PointSolutions...
Article Id: 18158

How to Copy Panopto Sessions to Different Folders: 1. Go to the Panopto home page, either by accessing Course settings in the Panopto block in Moodle or you can navigate to lsu.hosted.panopto.com and sign in. 2. From the Panopto home page, expand the Browse tab and select the folder containing your session. 3. Select the session you wish to copy by...
Article Id: 19663

To Install Bomgar: 1. Go to ithelp.lsu.edu/login . 2. Enter your MyLSU credentials. If you do not have access to the site, contact your BeyondTrust administrator. 3. Click “ Download BeyondTrust Representative Console ” to download the installation file. You will need to select your OS on the Choose Platform option above it if you are not using Windows.
Article Id: 19706

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