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An outdated Network Adapter Driver can result in connection issues - especially after upgrading to Windows 10. To check if this may be the cause, please see the following instructions. To Update Your Network Adapter in Windows 10: 1. Click the Start button in the bottom left-hand corner of the screen, and type Device...
Article Id: 19478
Category: Troubleshooting

Network Reset can solve connection problems that might occur after upgrading versions or fix problems connecting to shared network drives. Reset removes all network adapters and adapter settings from your PC. After you restart your computer, any network adapters are reinstalled, and the settings re-enabled. This should be your last resort. To Use Network Reset in Windows...
Article Id: 19477
Category: Troubleshooting

Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box.
Article Id: 18156
Category: Troubleshooting