The ITS Customer Self-Service Portal through TeamDynamix provides a single access point for the LSU community to interact with ITS, request services, or report an IT issue. The Self-Service Portal replaces numerous manual processes and applications previously used to receive and track IT tickets, while also providing you with more information about your requests.
The ITS Self-Service Portal can be accessed directly at itservice.lsu.edu, where you will be able to login with your myLSU credentials.
You can access the Service Catalog, where you can ask for help, request a service, or report an issue. See TeamDynamix: ITS Self-Service Portal – How to Request a Service or Report an Issue for more information.
You can view your tickets in the Self-Service Portal, where you can see your recent tickets, provide comments, or track the status of your requests. See TeamDynamix: ITS Self-Service Portal – How to View and Update your Open Tickets for more information.
Need More Help?
Contact the ITS Service Desk for help or training on using the Self-Service Portal via servicedesk@lsu.edu or 225-578-3375.
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