ProctorU: Information for Students


This page contains information for students using ProctorU online proctoring services in LSU courses. Use the following links to quickly navigate this page.
 

How Much Does ProctorU Cost?

Starting in the 2025 fall semester:

  • Proctoring will be provided at no additional cost for students in LSU Online program courses.
  • The Record+ service line will no longer be available to LSU Online students.

Fees will remain the same as prior to 2025 Fall for students in LSU campus program courses and will depend on the service line your instructor has selected. There are three service line options:

Service Line

Price per exam

Live+

$15.00

Review+

$6.00

Record+

$6.50 

 

 

 

 

 

Note: These prices apply for all LSU and LSU Online courses through the 2025 Summer 2 term. Starting in Fall 2025, Record+ will only apply to campus courses. Check your course syllabus for the proctoring cost, and note that the cost is per assessment.

Premium scheduling fees will also apply for both LSU Online and LSU campus students who schedule within 72 hours of the exam window. See the Scheduling Details section in this article for more information.
 

Technical Requirements for Using ProctorU

Using the Guardian browser is now required for all ProctorU test-takers. Guardian is a lockable browser for ProctorU sessions that streamlines exam launch and provides a more secure and user-friendly student experience. Test-takers will download the browser as part of their exam preparation, and the software can be removed when not in use. During the exam session, Guardian monitors the test-taker’s computer for potential breaches during the exam, such as the use of hotkeys, copy/paste, and hardware detection. Guardian can be used in conjunction with a live proctor or for an automated session with live review. For more information on using this software, see the article How to Download, Install, and Uninstall the Guardian Browser.

Further technical requirements can be found on the ProctorU Equipment Requirements and Help page or at How to Test Your Equipment (video included).
 
 

Scheduling Details

If your course uses either the Live+ or Review+ service line, you must schedule ahead of the exam window.

Live+ and Review+ appointments are available on a first-come, first-serve basis. This means that you should schedule your exam appointment as soon as possible. If you wait until your exam time, it is possible that the times you select will not be available or you may be charged premium scheduling fees. Please note that premium scheduling fees will apply if you schedule within 72 hours of the exam window. These fees are as follows:

  • Take It Soon: allows test-takers to schedule a test 24–72 hours prior to the selected test time and incurs an additional fee of $8.00 USD
  • Take It Now: allows test-takers to schedule a test fewer than 24 hours prior to the selected test time and incurs an additional fee of $12.00 USD

These fees will be added as a separate charge in your cart if you are scheduling within this window. To ensure that you access the most updated schedule this close to your exam time, ProctorU recommends calling their support line directly at 855-772-8678 to schedule.
 

How to schedule a Live+ or Review+ proctored Moodle exam

If the exam is within Moodle you may schedule through the ProctorU external tool in your course. You will not need to click on the quiz activity card. If the exam is outside of Moodle, see GROK ##### for instructions on taking proctored exams in third party tools.

  1. Navigate to the course in Moodle and click on the ProctorU external tool. 
    Note: Your instructor may create a customized name for the activity in the ProctorU external tool, so be sure you are clicking the correct activity.
    ProctorU external tool activity card
     
  2. If you have never logged in to ProctorU, you will be prompted to create an account after clicking the tool. Please note that you must also verify your account through email before scheduling.
     
  3. If your instructor has created a direct link to your exam, you should automatically be prompted to schedule for that exam. Shortly before your scheduled time you will use the same direct link to begin the proctoring process.
    ProctorU's Exam Schedule Page


    If the exam is not directly linked, you will see a ProctorU dashboard where you will need to click "Schedule New Session." Shortly before your scheduled time you will use the same ProctorU Exteral tool activity to access the ProctorU dashboard where you can select the correct assessment and begin the proctoring process.
    ProctorU Dashboard with Schedule New Session links outlined in red

 

How to start a Record+ proctored Moodle exam

If your campus course uses the Record+ service line, you do not need to schedule an appointment. You can access your exam at any time during the assessment window set by your instructor by clicking on the ProctorU external tool. Your instructor may create a customized name for the ProctorU external tool, so be sure you are clicking the correct activity. If the exam has a direct link then the proctoring process will begin. If not. you will see a ProctorU dashboard (see image above) with links to all of the Record+ exams available in the course. Select "Start Session" for the correct exam to begin the proctoring process.

 

How to Prepare for Testing

Before Logging in to Take Your Exam: 
  1. Have a government-issued ID or student ID for your institution ready and be located in a private, well-lit room with no one else around you. 
  2. Clear your workspace of all materials except those allowed by your instructor or testing organization. 
  3. Close all third-party programs and unplug any secondary monitors. 
  4. Remove any non-religious head coverings. 
  5. Make sure to download the Guardian Browser
     

During the Exam Session

All users must log in to Moodle and access exams through the ProctorU external tool. Once inside the tool, the user experience during the session is different depending on whether a live human proctor launches the exam or not. The system will walk the user through everything you need to do in an easy step-by-step process. Please review instructions for Live+/Review+ and Record+ exams on ProctorU’s site at What to Expect on Exam Day - Moodle
 

Support

If you need more assistance, go to the Meazure Learning site and Contact Support Team to send a message. For live support, use the ProctorU Chat Support resource in the bottom right corner of the screen. 

Please note that most documentation in the ProctorU Test-Taker Library does not apply to accessing exams through the ProctorU external tool in Moodle. The following articles provide general help for testing:

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